Privacy Policy

Last Updated: 4/16/20

 At Re-Connect Bath and Body, we value your privacy. This Privacy Policy clarifies how we collect, use, share, and safeguard the personal information you provide when you access our website, purchase our products or services, or interact with us on social media. It also outlines your rights regarding the information we collect.

Please read this Privacy Policy carefully. We will notify you of any changes to this Policy by updating the "last updated" date at the top. Any changes will take effect immediately upon publication on our website, and by continuing to use and access our site(s), you agree to the updated Policy without requiring specific notice of the changes. We encourage you to review this Privacy Policy periodically whenever you use our website or engage with us on social media. Your continued use of our website after the revised Privacy Policy is posted will be considered acceptance of the changes.

INFORMATION THAT WE COLLECT

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, You are explicitly consenting to our collection of the data described below, to our use of the data, to the processing of this data, and our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data:  Personal Data can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information such as your age, gender, or hometown. You consent to give us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or purchase from our website. Your decision to disclose this data is entirely voluntary. You are not obligated to provide this information. However, your refusal may prevent you from accessing certain benefits from our website or purchasing.

Derivative Data:  Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times you access our website, and the specific pages you view. If you use a mobile application, our servers may collect information about your device name and type, phone number, country of origin, and other interactions with our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and cookies, log data or web beacons. Cookies are discussed more fully below. Derivative data from third-party service providers generally does not identify a specific individual.

Financial Data:  Financial data is related to your payment method, such as credit card or bank transfer details. We collect financial data to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processor(s), Square or e-transfer, and you should review these processors' Privacy Policies to determine how they use, disclose and protect your financial data. As a courtesy, Square's Privacy Policy can be found here: https://squareup.com/legal/privacy

Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, Snapchat, or other sites or apps not named specifically here. This information may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Mobile Device Data:  If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

Other data: On occasion, you may provide us with additional data to enter a contest or giveaway or to participate in a survey. You will be prompted for this information, and it will be clear that you are offering this kind of information in exchange for entry into such a contest or giveaway.

HOW WE USE YOUR INFORMATION

Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction(s) with our Company and our website, and to allow us to suggest other products and services we think might interest you. 

Specifically, we may use the information and data described above to:

1. Create and administer your account; and

2. Deliver any products or services purchased by you to you and

3. Correspond with you

4. Process payments or refunds

5. Contact you about new offerings that we think you will be interested in 

6. Interact with you via social media 

7. Send you a newsletter or other updates about our Company or website 

9. Request feedback from you

10. Notify you of updates to our product and service offerings

11. Resolve disputes and troubleshoot any problems

12. Administer contests or giveaways

13. Generate a profile that is personalized to You so that future interactions with Our website will be more personal 

14. Compile anonymous statistical data for Our use 

15. Assist law enforcement as necessary

16. Prevent fraudulent activity on Our website or mobile app

17. Analyze trends to improve our website and offerings.

GROUNDS FOR USING AND PROCESSING YOUR DATA

The information we collect and store is used primarily to allow us to offer goods and services for sale. In addition, Soap Authority may collect, use, and process your information based on the following grounds:

Legitimate Business Interests:  We may use and process your data for our legitimate business interests, which include, among other things, communicating with you, improving our goods or services, improving our website, and providing you with the information or products that you have requested.

Performance of a Contract:  We may use and process your information to enter into a contract with you and to perform our contractual obligations to you.

Consent:  We may use your data or permit selected third parties to use your data based on your consent to our use and sharing of that data. You may withdraw your consent anytime, but doing so may affect your ability to use our website or other offerings.

As required by law, We may also use or process your data to comply with legal obligations.

WHY WE DISCLOSE YOUR INFORMATION

We may share your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our Company and website, and marketing additional goods and services to You. The legal basis for our disclosure of your data is both Your Consent to this Privacy Policy and Our right to protect and promote our legitimate business interests.

The following are specific reasons why we may share your information:

Third-Party Processing:  We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, communications and customer service. We may only disclose these third-party processors sometimes if required by law. We do not authorize them to use or disclose your personal information except in connection with providing Our Company with their services.

By Law: We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and avoid credit risks.

To Protect Our Company: We may use your information to protect our Company, including investigating and remedying any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or exercise or defend against legal claims.

Business transfers: In the unlikely event that Our Company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, we may transfer or share your data as part of that proceeding. In such transitions, customer information is one of the business assets that a third party acquires. You acknowledge that such business transfers may occur and that your personal information can continue storing, using, or processing as otherwise set forth in this privacy policy.

Third-Party Marketing: We may disclose your information to certain third parties listed on our website to enable them to contact you and offer you relevant goods and services.

Advertisers:  We may use third-party advertising companies, such as Google AdSense, to run and manage our ads and produce ads that appear when you visit our website or mobile app. These companies may use information about your visit to our website and other websites contained in web cookies (as described below) to offer personalized advertisements about goods and services that might interest you. We cannot control the activities of other advertisers or websites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices and instructions about how to opt out of certain practices.

Please note that, at this time, we do not recognize automated browser signals regarding tracking systems, which may include "do not track" instructions.

Other Third Parties: We will not share information with advertisers, investors, or third parties. 

Interaction with others: If you interact with others on our websites or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts.

Online postings: When you post online, others may view your posts, and we may distribute your comments outside the website.

External Links: Our website may include hyperlinks to other websites we do not control. We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our web page, we do not regularly monitor the websites of these third parties. We are not responsible for any damage or consequences you suffer using these hyperlinks. We are not bound by the Privacy Policies of any third-party website you access by a hyperlink, nor do ours bind them. We encourage you to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information by methods other than what we do.

Other Purposes: We may disclose your data as necessary to comply with any legal obligation to protect your or the vital interests of others or our Company.

TRACKING TECHNOLOGIES

Cookies:  We also use cookies – small text files sent to us by your computer – and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our website, for personalization, for security, for targeted advertising, or analysis of the performance of our website and services. For example, cookies allow us to recommend blog posts based on what you have read on our site. We use cookies not specific to your account but unique enough to allow us to analyze general trends, use them, and customize your interaction with our website. This information helps us understand the use of our site and improve our website and service offerings.

We may use any or all of the following types of cookies:

Essential cookies: These cookies help us run our website and improve your experience with your website. These cookies may allow content to load more quickly or allow you to access "members only" or repeat-users sections of our website.

Functionality cookies: These cookies allow us to remember your preferences from earlier visits to our website, including login information, so you do not have to input the same information multiple times.

Social Media cookies: These cookies allow us to record when you engage with a social media tool while visiting our website. For example, we may record that you have "liked" a particular aspect of our website. The social media application may also share data you have allowed it to share with us. If you wish to change your social media sharing settings, please visit the privacy settings of the social media network.

Advertising cookies: We may work with third-party advertising partners who collect information about your browsing habits on our website to later display a relevant ad about our services when you are on a third-party site, such as a social media platform. These cookies may also allow us to access your location.

In addition, when you first encounter our website, you will be asked to "consent to cookies." If you wish to turn off cookies, use your browser options. However, this may affect your ability to use or purchase from our website. More detailed information about cookie management with specific web browsers can be found on the browsers' respective websites. More information about cookies can be found at What Are Cookies? By continuing to use our website and not turning off cookies on your browser, you consent to our use of cookies following the terms of this Policy.

In addition, we may use third-party software to post advertisements on our website or mobile application, oversee marketing or email campaigns, or manage other company initiatives. These third-party software may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.  

Email confirmations: We may receive email confirmations when you open an email from us. This allows us to determine if users are responding favourably to our email communications and to improve those communications.

Other technologies: Other data technologies may be used to collect comparable information for security, fraud detection, and similar purposes, to give us information about your use of our website, and to improve our website and service offerings.

WEBSITE ANALYTICS

We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies (described above) or other tracking technologies to analyze visitors' use of our website or mobile app to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, you must consent to collect and use your information from these third-party analytic companies to access our website. You should review their Privacy Policy and contact them directly if you have questions. To avoid any information being collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance.

Google Analytics: You can opt out of having your activity on our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about your visits to our website. For more information about Google's Privacy Policy, please visit https://policies.google.com/privacy.

DATA RETENTION

We retain personal data as long as it is needed for our legitimate business purposes to comply with our legal obligations or until you ask us to delete your data. For example, we will retain certain personal information indefinitely to maintain your account unless and until you delete it. Data that we gather for a specific purpose, such as assisting law enforcement or analyzing trends, will be kept for what is most necessary for that particular purpose. Data we no longer need for any of the abovementioned purposes will be permanently deleted.

We will honour your request to delete your data, as described more fully below, unless we are required by law to retain access to the data. However, we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we have transmitted your data, delete that data, you will need to contact those third parties directly. You may request a list of all third parties to whom we have transmitted your data.

We may retain usage data (that is, data gathered by our Company or third-party analytics companies to analyze the use of our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period than personal data unless the data is necessary to improve the security or functionality of our website or offerings, or we are legally obligated to retain the data for a longer period.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect your data and secure your information. We use recognized online secure payment systems and implement generally accepted standards of security to prevent personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee the complete security of any information you transmit to us.

By consenting to this Privacy Policy, you acknowledge that your personal data may be available worldwide via the Internet. We cannot prevent other parties from using or misuse of your data.

We will notify you promptly of any known breach of our security systems or your data, which might expose you to serious risk.

CHILDREN

IF YOU ARE UNDER 18 YEARS OLD, YOUR PARENT OR LEGAL GUARDIAN MUST READ, UNDERSTAND, AND AGREE TO THESE TERMS ON YOUR BEHALF BEFORE YOU ACCESS AND USE THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS OR HAVE NOT GOTTEN YOUR PARENT OR LEGAL GUARDIAN'S PERMISSION AND CONSENT TO AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SITE. IN NO EVENT MAY YOU ACCESS OR USE THIS SITE IF YOU ARE UNDER THE 16.

If you become aware that we have collected data on anyone under 16, please contact us so that we may delete that data.

SENSITIVE DATA

We request that you do not submit sensitive data to us via public postings, email correspondence, or any other method, including social security numbers, health data, genetic data, or information about your ethnic origin, religious beliefs, or criminal history. If you send us this information, you consent to our use, storage, and processing of this information per this privacy policy.

YOU'RE RIGHTS

You have certain rights concerning your data, as outlined below. Note that we may charge you a reasonable fee for actions you ask us to take regarding your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action concerning exercising your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.

Update Account Information:  You have the right to update or change any information you have provided to us. To update or delete your information, don't hesitate to get in touch with us at reconnectbathandbody@gmail.com

Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you and for what purposes. You also have the right to confirm whether we process your data or deliver your data to third-party processors and for what purposes. We will supply you with copies of your data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.

Request a Copy of Data:  You can request a digital copy of the data we hold about you. Your first request for a copy of your data will be free; subsequent requests will incur a reasonable fee.

Transfer Your Data: You have the right to request that we gather and transfer your data to another controller in a commonly used and machine-readable format unless doing so would cause us an undue burden.

Delete All Data: You have the right to request that we delete all data we hold about you, and we must delete such data without delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is essential for the exercise or defence of legal claims. Such a request may result in terminating your account with us, and you may have limited or no use of our website.

Emails and Communications:  You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at reconnectbathandbody@gmail.com

Marketing Communications: You may opt out of receiving third-party marketing communications or having your personal information used for marketing purposes by contacting us at reconnectbathandbody@gmail.com

Processing: You may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data. However, we will not pass it on to third-party processors without your consent or as necessary to comply with legal obligations or protect your rights or those of others or our Company. In addition, you may opt out of processing your data altogether. Note, however, that doing so may result in the termination of your account and loss of access to our website.

Complaints: If you are a Canadian resident, you have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law. You may do so in the Canadian member province where you reside or have your place of business or where the alleged infringement occurred. If you are located outside Canada, You may have rights under privacy laws in the jurisdiction where you live.

Newsletter Privacy

We offer the opportunity for you to volunteer certain information used for email and marketing purposes to us. This information includes but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email. However, we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for conducting our business, such as through Facebook ads or Google Pay-per-click marketing campaigns.

Severability

Suppose any part of these Terms, Conditions and Privacy Policy is deemed unlawful and unenforceable. In that case, all other provisions will remain in full force and effect.

Law and Jurisdiction

These Terms, Conditions and Privacy Policy are governed by and construed following United States law. Any dispute arising from or related to the information contained herein is subject to adjudication in the province of British Columbia in Canada.

Contact: reconnectbathandbody@gmail.com